Hospital Kiosk

The hospital kiosk initiative aims at capturing data on birth/death registration at the source itself, to ensure transparent, accountable, fast and fair public service by linking the concerned Registration Units viz. Municipality, Corporation/ Grama Panchayat offices over a dial-up/ VPN communication infrastructure.  Sevana - Hospital Kiosk application software developed by IKM ensures that the data collected is complete and reliable.

The application, using the communication infrastructure, ensures that Birth and Death certificates are issued at the hospital within 24 hours of the event, thus making a quantum jump in public service delivery. Hospital kiosks have been established in 170 Local Governments including Kannur cantonment covering 530 Hospitals. The monthly coverage of birth reported through Hospital Kiosk is more than 35,000.

Through this facility about 75% percent of the state's births are reported online to the registration Unit. The technology makes birth and death certificates available to informants within 24 hours of registration.


  • Government of Kerala E-Governance Award 2009- Category- Citizen Services.
  • Government of India E-Governance Bronze Medal for outstanding performance in Citizen Centric Service Delivery 2009-10.